Returns
At this moment, all sales are final (in the future, returns may be a possibility) but if there are any problems or concerns, please contact me and I'll see if there's anything I can do to make you satisfied with your order.

Transport Damage

If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to me.


Unclaimed Packages

For packages that are not cashed at your post office within 14 days, JI reserve the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.


All enquiries: jergillustration@gmail.com